Alder's Tone

So then a letter arrived from a third party, who we’ll call DishyWarranties. Duly ignored, then a second arrived.

Well, this second one sparked some correspondence with Cloud as I have a policy of making sure any company I do business with do not pass on my details to anyone unless it is essential to do so in providing the service (eg Cloud had to pass on my address to the installer who turned up at my house to install the Cloud- equipment).

So DishyWarranties were not part of that circle of companies, so it got queried. Cloud denied any passing on of details, denied any possibility of a rogue employee selling data on, denied hacking as their systems were so secure and themselves suggested I contact the ICO, a threat I had already made to Cloud. Well, I was left with no option but to carry out my threat of a complaint to the ICO. My complaint was based on the fact the address label that DishyWarranties printed on the envelope they sent me had clearly showed the date I bought my equipment from Cloud. And ONLY Cloud and their authorised representatives would know that.

I made the complaint some time ago, getting a rather poor response. I never followed it up. But, today, the ICO rang me to ask if I’d make a statement against DishyWarranties as they were applying for a search warrant to raid their premises.

Too bloody right I will.

So I’m being sent a statement to return along with an evidence bag to send in the envelope for presentation to a judge.