Here I go, about to go off on one. For those who know my volatile temper this won't come as a big shock, but for those who don't - be warned. This post contains strong language and right-wing political views on law and order.
Although I started the post immediately after the event I have waited to post it over 3 weeks to see what the outcome was.
We headed South at the start of the month for a flying visit around some friends and family. A second run in that direction will be needed as it was not intended to catch everyone, those we missed this time we'll get next time.
We stayed in two budget hotels, one on Friday night and a different one Saturday night. Both chains we've used before, only Friday night's actual location we've used before.
We had no problems on Friday night, apart from being a little cold (hey, it was snowing heavily outside after all). Other than that, a stay on par with previous visits (plural) to that hotel.
Saturday night, and a move slightly North. This is where we have used the chain before (as lately as November) but not this particular location. Interesting night to say the least. I have to point out that neither the chain or the particular location had any any responsibility for the events that unfolded.
We'd had a disturbed night on Friday, we thought it was the cold keeping the wee fella awake, when in fact it was a canine tooth popping through (first tooth since October). Not too bad, considering. So we were rather tired on the Saturday night, and got all three heads down quite early.
01:30 What the...? Light on, the little guy's pushing himself into a sitting position, MOTS is wondering what's going on. That'll be the fire alarm then. In the coma from which I was awakening I tried to put on MOTS's jeans instead of my own. Pretty poor attempt given I stalled at the knee because (a) my thigh is considerably larger in girth and (b)
In the hurry to get dressed, Junior was aware of the hurry we were in, but not knowing what was going on. By the time I'd got my own jeans on (I didn't try Junior's) and a jacket, it was over to getting his coat on over his grobag. Time to leave...
What the hotel did well was to open up the pub next door (same owners) and get us in there out of the cold. What was even better was a member of staff who just happened to be passing seeing the fire brigade there and stopping to offer help - some guests getting drinks (including coffee requests at 01:30 - bing wide awake no thank you - what were they thinking?).
From being lifted out of the cot Junior got very anxious very quickly. I have never seen him so frightened, and despite being as calm as possibly his anxiety didn't lift for quite a while after we'd got into the pub. But, making us as proud as ever, he never cried. Not until he wanted to be down and running around with the mop in his hand, but that was a while later.
And here's my rant. Final warning, bad language about to start.
After about 40 minutes we were told that two break glass points had been smashed (later turned out to be upstairs). Nobody had passed through reception, the fire exits were closed, so it was a guest. Possibly someone in the pub with us right now. At check-out this morning I asked if they had any idea who'd done it, as I wanted to string the bastard up for it. On telling Snoopy this this afternoon, I got
If oor wee lad was scared, stringing up is too good for the sick ********!!!!
. By the bollocks is was I'd omitted to mention to Snoopy.
If I catch the bastard who deliberately set off the fire alarm last night there are two things for certain - he'll never father another child (after being strung up by his bollocks) and if he survives that he'll spend the rest of his days knowing exactly what fire does to human flesh.
I followed this up at check-out (no offer of a refund under the Good Night Guarantee) and later with customer services. Even after a couple of weeks they had to let it go, as they could not figure out who had done it. What they did do, as there are no terms and conditions for the Good Night Guarantee in the glossy brochure or on their website, was give a full refund, including breakfasts.
Will I be using Premier Inn again? Yes, certainly. Even though we'd said we were bringing our own cot there was one made up, which saved lugging ours in and setting it up. When I say "ours" it's Nic's that we borrow frequently.
Shit happens - it's how you handle the situation that counts. I maintain that whenever anything goes wrong, and in this case they did everything they could to keep their guests warm and comfortable by opening that pub for us. The free night was just a Brucey Bonus.