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Now: May 2010

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Grab your ankles, the gas bills up again

Just a quick moan... for once.

My energy supplier was the first to put their prices up this year (or month, week, today, whatever time frame suits best, it was almost every other month in 2006). My monthly payments are based on what I use, so why when my usage stays the same, the price per kWh goes up, but my monthly payments stay the same thus creating a debt until the next review? Anyway, I rang them to increase my monthly payments to keep up with their inflated prices. "We'll confirm that in writing" they said.

Yesterday: Letter arrives. Thank you for choosing to pay by direct debit. Yes, I do anyway, it's a condition of the tariff I'm on. No mention of the new payments, only the bank details they've been using for 2 years.
Today: TWO letters arrive. One confirming my new gas payment, the other my new electricity payment.

THREE SEPARATE LETTERS. Three envelopes, three sheets of A4, three trips through the postal system, triple the carbon footprint....

And that, dear energy user, is why they fleece you when you flick the switch - the hypocrites go on about US reducing waste, what about THEM?

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